Tech Tip - Noise from Document Feeder

Ebben

Author: Ebben Joslin, Technical Support Supervisor

Published on November 20th, 2024


Covers:

  • – HP Multifunction Non-Flow Models: M527dn/M527f/E52545dn/M528dn/M528f/E52645dn/M577dn/M577f/E57540dn/M578dn/M578f
  • – HP Multifunction Flow Models: M527c/M527z/E52545c/M528z/E52645c/M577c/M577z/E57540c/M578c/M578z
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The above listed models can develop a high pitched “chirp” or a bad gear grinding noise that usually leads to ADF paper jams.

Unfortunately, other than the ADF pickup roller/separation pad maintenance kit (W5U23-67901), HP does not list any replaceable internal ADF components, meaning the entire ADF assembly likely needs to be replaced (Non-Flow Models: B5L47-67910 / Flow Models: B5L47-67911).

HP B5L47-67910