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- >Involuntary Boot Up to MFG Mode Tech Tip
Tech Tip - Involuntary boot up to Manufacturing (MFG) Mode
![Ebben](https://laserpros-1.azureedge.net/medias/Eb-Rd-Web.jpg?fv=AF92FD8E30AE825B2FC25F4E3F703FC0-53304)
Author: Ebben Joslin, Technical Support Supervisor
Published on September 16th, 2021
Covers HP M404 Series
Click Here to View PDF
The HP M404 printer line has a known malfunction, where the printer will involuntarily boot up to a Manufacturing (MFG) Mode and the control panel keys become unresponsive.
![MFG MODE Screen](https://laserpros-1.azureedge.net/medias/Blog_involuntary-boot-to-mfg-mode_1.jpg?fv=0DF646F3C7CABE817634027A246D7923-56454)
Follow these steps to return the printer to User Mode:
- Press the power button once to bring the printer to the READY screen
- Press cancel (X), return (?), return (?), cancel (X), return (?), return (?), to enter the Engineering Menu
- Press “OK” on Underware Menu
- Press “OK” on boot code menu
- You will see set to mfg_mode – Press the right arrow (>) to display set to user_mode and press “OK”
- From this screen simply power off/on to resume normal operation
![Engineering Menu Screen](https://laserpros-1.azureedge.net/medias/Blog_involuntary-boot-to-mfg-mode_2.jpg?fv=5770E209CDF16C01F76B60EA7D78779D-51143)
![boot code menu](https://laserpros-1.azureedge.net/medias/Blog_involuntary-boot-to-mfg-mode_3.jpg?fv=65BA1F26FA4C32C40C1220EB7391D479-45551)
![set to mfg_mode](https://laserpros-2.azureedge.net/medias/Blog_involuntary-boot-to-mfg-mode_4.jpg?fv=0228C4D72399BDACFCD94A95766ADB6D-44080)
![set to user_mode](https://laserpros-1.azureedge.net/medias/Blog_involuntary-boot-to-mfg-mode_5.jpg?fv=6EF7F42BEB29A01E82C293FE49BE9F7E-42657)